Unilever Business and Corporate level strategy
Unilever
Business level strategy: Differentiation
Unilever achieves its
competitive advantage through differentiation. Unilever focus not only on how
to sell their product to customers also to meet absolute customers’
satisfaction. Nowadays, consumers are more concern with health and environment.
They are more attracted to environmentally friendly products. Understand customer’s
concern, Unilever develop a plan call Sustainable Living Plan. This plan has
three main purposes. The first one is to “Improve Health and Well-being” by
offering balanced nutrition, good hygiene and the confidence that comes from
having clean clothes, clean hair and good skin. The second objective is to
“Reduce Environmental Impact” by producing products which are sustainably
sourced and used in a way that protects the Earth's natural resources. And the
last purpose is to “Enhancing likelihood” by respecting for the rights of the
people and communities they work with throughout the world. By promoting this
plan, Unilever have built a strong, positive and different image to customers
than any of their competitors
Unilever
Corporate level strategy: Creating value through diversification
Unilever’s
diversification strategy is accomplished mostly through acquisition and
divestment. Unilever has been merging and acquiring several companies
throughout the years to extend its portfolio. For example, in April 2000
Unilever bought both Ben & Jerry's $326 million and Slim Fast for $2.3
billion. Unilever is also selling off or spinning off some segments of the
firm’s business to enhance its competitive advantage. For example, in 2006, Unilever
announced that it had decided to put the majority of its Frozen Foods
businesses in Europe up for sale.
Unilever
also focuses on internal development to provide best product quality to
customer. Unilever has several R&D centers that located around the world
help the company to respond fast to changing needs, tastes and trends. With more
than 6,000 scientists, engineers, chefs and technicians work in Unilever's
R&D centers around the world - inventing new products and improving
existing products, Unilever is able to bring to the best quality product and
satisfaction to customers.